Schedule & Tickets
Details for the 2020 Polar Express™ Train Ride are being finalized now. Check back soon or follow us on Facebook for the latest updates!
The Etix Box Office, its phone center and website, are the only authorized outlets for tickets to THE POLAR EXPRESS™ at the Galveston Railroad Museum. We do not allow tickets purchased from any other sources, such as brokers or secondary market web sites. We urge patrons to purchase tickets only from Etix Box Office.
When you buy from someone other than the Etix Box Office:
• We cannot guarantee that your tickets are genuine
• You almost always pay more than face value
• We cannot replace lost or stolen tickets
• We cannot contact you with information on show cancellations, time changes or other useful information
In the event of an emergency cancellation due to weather or mechanical failures, performance(s) may be canceled. If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the ticket price paid, reserved parking price and all service fees. In no event will delivery charges or any other amounts be refunded. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets in the name of the person who purchased the ticket. We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event.